Want more productivity and profitability out of your Home or Community Care operation? Then look no further than QLine Solutions.
What can you expect from QLine going forward? Yes, you'll receive more of the same. Our mission and emphasis on each client is not going to change. What may change is our emphasis on our customers being able to mine their data that our clients hold in their databases in order to help them forecast and position their future.
QLine offers extensive support for our products and services. Our support services include remote troubleshooting, product installation assistance, usability assistance, and remote or onsite training.
We also support the migrations for major releases of software, and provide support for custom applications or infrastructure software.
QLine employs a multi-skilled support team led by a certified technical manager. In many cases QLine is linked with our customers through a shared trouble ticketing and monitoring system.
QLine is a great partner to help you with your professional services needs. We understand that every home and community care project is unique, and we have the people, perspective, and past experience that is needed to deliver an excellent result.
Our people cover every type of skill needed for a home care and community care project. We have certified project managers, management consultants with at least 20 year's experience in the sector, senior software developers, mobile and voice gurus, educators, testers and more. Our people work as a team and we employ a certified Project Management Office (PMO) to oversee efforts.
We have a unique perspective born of extensive experience. We strive to provide our customers with solutions but what's also important to us is to help guide our customers to the right kind of agile solution framework that takes into account our customers people, their culture, and their needs now and in the future.
We have undertaken consulting projects for some of the sector's largest providers.
We would like to talk to you about your projects.
QLine recognizes the trend towards worker empowerment, and heightened enterprise accountability for worker safety and performance. We also recognize the importance of up-to-date training content and effective training delivery.
To this end QLine employs an e-Learning team and has been aggressive in developing relevant training content. This content is also being supplemented by training partners.
To utilize the QLine training service, customers will log onto the QLEARN Portal. This portal is integrated into QCARE and the HR (workforce) database. Training can be scheduled from within QCARE and training results captured in the HR (workforce) database.
QLine has considerable skill in video and multimedia course development and offers custom training development services to our customers.
QLine understands that on premise technology solutions, especially for small to mid-size home and community providers doesn't always work economically.
The rate of change warrants ever more technology skills and investment. The significant trend is that companies can't keep pace and quality of service is affected.
QLine offers a range of cost effective hosting services for organizations that do not want to invest in the integral time and effort to hire their own IT staff, and/or construct their own production and data centre environment.
Our offering includes hosting at our facility, co-hosting where we jointly manage your IT infrastructure, or providing on premise support of your IT infrastructure.